> For the complete documentation index, see [llms.txt](https://aican.gitbook.io/aican/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aican.gitbook.io/aican/aican-system/account/profile/personal.md).

# 个人设置

## 简介

个人设置用于管理客服人员的个性化设置，包括头像、名称、欢迎语、提示音以及自动翻译功能。

***

## 页面内容

<figure><img src="/files/K7DE2WEq68NUkMS0SqCM" alt=""><figcaption></figcaption></figure>

### ① 个人资料

您可以在这里管理个人信息，包括：

* 上传或更换头像。
* 修改成员名称。
* 修改对话名称。

其中，「成员名称」会显示于后台，「对话名称」则会显示于访客端。

***

### ② 个人欢迎语

设置客服向访客显示的欢迎语，并支持使用编辑器调整文字格式。

{% hint style="warning" %}

#### 提醒：

* 个人欢迎语的优先级高于公共欢迎语。
* 若拥有多个渠道，并希望各渠道显示不同内容，建议关闭【个人欢迎语】。
* 关闭后，系统会依照渠道设置显示对应的公共欢迎语。
  {% endhint %}

***

### ③ 新对话提示音

用于设置访客建立新对话时的提示音。

您可以选择不同提示音，或直接关闭提示音功能。

***

### ④ 新消息提示音

设置访客发送新消息时的提示音。

您可以依据使用习惯选择不同的提示音类型。

***

### ⑤ 自动翻译

<mark style="color:red;">此功能仅开放给指定方案使用。</mark>

开启功能并设置偏好语言后，系统会自动将访客消息翻译为指定语言，协助客服快速理解与回复内容。

{% hint style="warning" %}

#### 提醒

自动翻译功能需先完成安装，并启用对应方案权限后才能使用。
{% endhint %}

***

#### 下一步

完成个人设置后，即可前往「安全设置」继续设置账号安全机制。

***


---

# Agent Instructions
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