> For the complete documentation index, see [llms.txt](https://aican.gitbook.io/aican/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aican.gitbook.io/aican/aican-system/menu/settings/access-channels.md).

# 接入渠道

## 简介

「接入渠道」用于建立及管理客户进入对话的不同渠道。您可以建立网站对话入口，或串接第三方渠道，让不同渠道的访客都能在 AICAN Pro 后台统一接收与回复消息。

建立渠道后，每个渠道下方都会提供对应的操作图标，您可以点击图标进行对应设置：![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FnCbH3N5j6lrb1wuUxiGs%2Fimage.png?alt=media\&token=9d59972a-0312-4d53-9a1b-6cdf5eb6d6d3)**个性化设置、**![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FoCZcXfjuw94rOpgRjqBB%2Fimage.png?alt=media\&token=67db0120-0821-4a33-9356-e713dcbff426)**编辑渠道、**![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2F3NamrqE5ag2r8L6QUYla%2Fimage.png?alt=media\&token=701a09fb-921d-4526-8ad4-a3fc35487e8e)**删除渠道**。

每个渠道下方皆提供快捷图标，可进行![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FnCbH3N5j6lrb1wuUxiGs%2Fimage.png?alt=media\&token=9d59972a-0312-4d53-9a1b-6cdf5eb6d6d3)个性化设置、![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FoCZcXfjuw94rOpgRjqBB%2Fimage.png?alt=media\&token=67db0120-0821-4a33-9356-e713dcbff426)编辑渠道、![](https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2F3NamrqE5ag2r8L6QUYla%2Fimage.png?alt=media\&token=701a09fb-921d-4526-8ad4-a3fc35487e8e)删除渠道。

<figure><img src="https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FtFioIoszOKSaBt2097hT%2Fimage.png?alt=media&amp;token=dc015ef6-c0d1-426a-9dde-04a962e483df" alt=""><figcaption></figcaption></figure>

***

## 页面内容

以下为「网站对话」与「第三方渠道」相关设置与说明：

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><mark style="color:$primary;">网站对话</mark></h4></td><td><mark style="color:$info;">建立网站入口，并进行对话页面设置。</mark></td><td><a href="/aican/aican-system/menu/settings/access-channels/website-chat.md">网站对话</a></td></tr><tr><td><h4><mark style="color:$primary;"><strong>第三方渠道</strong></mark></h4></td><td><mark style="color:$info;">管理第三方渠道，并进行聊天设置。</mark></td><td><a href="/aican/aican-system/menu/settings/access-channels/third-party-channels.md">第三方渠道</a></td></tr><tr><td><h4><mark style="color:$primary;"><strong>如何串接第三方渠道</strong></mark></h4></td><td><mark style="color:$info;">查看第三方渠道串接方式。</mark></td><td><a href="/aican/getting-started/integrations.md">第三方串接</a></td></tr></tbody></table>

***

此外，系统也支持「渠道分流」与「自定义域名」，方便依需求调整访客进入对话的方式与入口。

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><mark style="color:$primary;"><strong>渠道分流</strong></mark></h4></td><td><mark style="color:$info;">设置访客进入对话的分流方式。</mark></td><td><a href="/aican/aican-system/menu/settings/access-channels/diversion.md">渠道分流</a></td></tr><tr><td><h4><mark style="color:$primary;"><strong>自定义域名</strong></mark></h4></td><td><mark style="color:$info;">设置客服对话入口的自定义域名。</mark></td><td><a href="/aican/aican-system/menu/settings/access-channels/custom-domain.md">自定义域名</a></td></tr></tbody></table>

{% hint style="info" %}

#### 提醒

每个渠道都能独立设置，网站对话与第三方渠道的设置内容不会互相影响。
{% endhint %}

***

#### 下一步

完成接入渠道设置后，即可前往「渠道列表－网站对话聊天设定」，建立网站对话入口。

***


---

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