> For the complete documentation index, see [llms.txt](https://aican.gitbook.io/aican/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aican.gitbook.io/aican/aican-system/menu/settings/customer-management/customer-tags.md).

# 客户标签

## 简介

「客户标签」用于替客户建立分类标记，方便成员快速辨识客户属性，并提升后续筛选、统计与营销效率。

***

## 页面内容

您可以在此页面：

* 建立客户标签
* 编辑客户标签
* 删除客户标签
* 查看标签使用数量

***

## 操作说明

### 新增客户标签

<figure><img src="https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FnGjv5Vzk9Rqzh7YmZ4kz%2Fimage.png?alt=media&amp;token=eb0e4fc3-3e43-4bee-abe7-aac6d8da4391" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### **步骤一：进入客户标签页面**

进入 **AICAN Pro 后台 > 设置 > 客户管理 > 客户标签**。
{% endstep %}

{% step %}

#### **步骤二：建立标签**

点击【新增客户标签】。
{% endstep %}

{% step %}

#### **步骤三：填写标签信息**

依序设置：

* 标签名称
* 标签颜色
  {% endstep %}

{% step %}

#### **步骤四：完成设置**

点击【确定】完成创建。
{% endstep %}
{% endstepper %}

***

### 其他添加方式

除了于「客户标签」页面建立标签之外，也支持以下方式：

#### **对话页面**

<figure><img src="https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FgIzomqCmrNjPteInVwez%2Fimage.png?alt=media&amp;token=628474a6-c75a-47b2-820d-75820628aad8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2F5EJRmjBoZRixuLSYgOWj%2Fimage.png?alt=media&amp;token=24890dee-893c-4b4d-a6a4-3c8223220622" alt=""><figcaption></figcaption></figure>

可于客户资料中直接新增客户标签。

> 使用前，请先点击【新增客户】保存客户资料。

***

#### **客户中心**

支持批量新增标签或覆盖标签。

* 添加标签：保留原有标签，并新增新标签。
* 覆盖标签：移除原有标签，仅保留新标签。

<figure><img src="https://1803103725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZhW9aC5slsir7NDlNkR3%2Fuploads%2FB8Lx4CAP6KOnlKYxpTSW%2Fimage.png?alt=media&amp;token=01e745be-2c7d-4769-9776-083edc993ebc" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}

#### 提醒

如需保存客户资料，并新增客户标签或客户备注，请先点击【新增客户】。
{% endhint %}

***

#### 下一步

完成客户标签设置后，即可前往「黑名单」，管理异常或骚扰访客。

***


---

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